PRIVACY POLICY
Last updated February 10, 2026
Thank you for choosing to be part of our community at Culinary Depot ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Policy, or our practices with regards to your personal information, please contact us at info@culinarydepotinc.com. This policy applies to both our main website, https://www.culinarydepotinc.com/, as well as any sub-pages and to any websites operated by our affiliates.
When you visit this website (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this Privacy Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.
We aim to comply with applicable privacy and data‑protection laws in the regions where we operate, which may include, as relevant, United States privacy laws (including certain US state consumer privacy laws) and the European data‑protection laws (such as the EU/UK General Data Protection Regulation).
Certain disclosures in this Privacy Policy apply only where we knowingly offer goods or services in a particular jurisdiction. We offer goods and services only in the United States and the European Economic Area, and do not operate or target customers elsewhere. Any use of third-party freight forwarders or reshipping services is arranged independently by customers and is not endorsed, recommended, or facilitated by us.
We hope you take some time to read through it carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our Services immediately.
This Privacy Policy applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related services, sales, marketing or events.
Culinary Depot does not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration. We have not sold personal information in the past 12 months and do not have actual knowledge of selling personal information of minors under 16.
Finally, please note that, in addition to addressing privacy matters, Sections 12 and 13 of this Privacy Policy outline certain rights that you may have regarding artificial intelligence technologies that we use as well as information on disability compliance.
Please read this Privacy Policy carefully as it will help you understand what we do with the information that we collect and how we manage our compliance related to both AI and to disability standards.
1. WHAT INFORMATION DO WE COLLECT?
In Short: We collect personal information that you voluntarily provide when you register, make purchases, contact us, or interact with our services, apply for a job, as well as information automatically collected through cookies and tracking technologies when you use our website, such as your device data, browsing activity, and IP address. We do not knowingly collect personal information from children under 13 in compliance with COPPA.
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Websiteor otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:
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Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; usernames; passwords; billing addresses; and other similar information.
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Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Authorize.net, PayPal, ApplePay, Amazon Pay, GooglePay, and Credit Key. You may find some of their Privacy Policy link(s) below: http://authorize.net/about-us/privacy.html, https://www.paypal.com/us/webapps/mpp/ua/privacy-full, https://support.apple.com/en-us/HT210665 and https://payments.google.com/files/privacy/archive/20111116_buyer.html.
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Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the Information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS" below.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
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Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
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Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
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Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
Live Chat Communications
When you use our live chat feature, we may collect and store the information you voluntarily provide through the chat, including your name, contact details, and the contents of your communications. Live chat conversations may be recorded and retained for customer service, quality assurance, training, and business record-keeping purposes. Our live chat services are provided by third-party vendors who process this information on our behalf in accordance with applicable privacy laws. We do not intentionally collect sensitive personal information through live chat.
Employees and Prospective Employees
If you apply for a job with us, work for us, or provide services to us as a contractor, we process your personal information for recruiting, HR, and related business purposes, in addition to the uses described elsewhere in this notice.
This Privacy Policy also applies, to the extent relevant, to personal information we collect and use in connection with:
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Job applicants and candidates, including information you provide in your resume/CV, cover letter, application forms, references, professional profiles (such as LinkedIn), and during interviews or assessments;
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Employees and interns, including HR, payroll, benefits, performance, and compliance‑related information; and
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Independent contractors and other service providers, including contact details, contractual and payment information, and information about the services you provide.
We use this information for purposes such as:
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Evaluating and managing your application, including assessing your skills, qualifications, and suitability for a role;
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Communicating with you about your application, employment, or engagement;
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Managing our employment or contractor relationship with you, including HR administration, payroll, benefits, training, performance management, and compliance with legal and regulatory requirements;
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Maintaining the security and integrity of our facilities, systems, and information; and
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Establishing, exercising, or defending legal claims.
Where required by applicable law, we may provide additional or more detailed information about our processing of employee, applicant, or contractor information in separate Privacy Policys or policies made available in the employment or recruiting context. In the event of any inconsistency between such HR‑specific notices and this Privacy Policy, the HR‑specific notices will typically prevail for personal information processed in that context.
Childrens’ Data
We do not knowingly collect, use, or disclose personal information from children under the age of 13 without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA).
Our services are not directed to children under 16, and we do not knowingly solicit data from this age group. If we become aware that we have inadvertently collected personal information from a child under 13 without proper parental consent, we will take immediate steps to delete such information from our records.
Parents or legal guardians who believe their child has provided us with personal information may contact us at [contact information] to request review or deletion of such data.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
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To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. See the section below headed "HOW DO WE HANDLE YOUR SOCIAL LOGINS" below for further information.
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To post testimonials. We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at info@culinarydepotinc.com and be sure to include your name, testimonial location, and contact information.
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Request feedback. We may use your information to request feedback and to contact you about your use of our Website
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To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.
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To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
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To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
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To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
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To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
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To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
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Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website.
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Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
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To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
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To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
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To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
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Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
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For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:
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Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
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Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
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Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
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Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
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Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
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Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
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Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
Additional Information for Residents of the European Economic Area (EEA), United Kingdom, and Switzerland
If you are located in the EEA, United Kingdom, or Switzerland, Culinary Depot, located at the address listed in “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”, is the controller of your personal information for the purposes of the EU/UK data protection laws, to the extent those laws apply.
We process your personal information only where we have a valid legal basis to do so, including:
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Performance of a contract: to provide our products and Services you request, process your orders, and manage your account.
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Legitimate interests: to operate, secure, and improve our Website and Services, prevent fraud and misuse, and conduct analytics and marketing in a way that does not override your data‑protection interests or fundamental rights and freedoms.
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Compliance with legal obligations: to meet tax, accounting, and other legal or regulatory requirements and respond to lawful requests.
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Consent: where required by law, for example for certain marketing communications or placement of non‑essential cookies and similar technologies. When we rely on your consent, you may withdraw it at any time as described in this notice.
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
In Short: We only share information with the following third parties.
We only share and disclose your information with authorized third parties. We have categorized each party so that you may be easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provided in the section below titled "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?". We will comply with your request to the extent permitted by applicable law.
Advertising, Direct Marketing, and Lead Generation
- Google Ads for paid search
- Bing Ads for paid search
- Klaviyo for email marketing
- Tawk.to for live chat
- Google Merchant Center for paid and organic shopping
Web and Mobile Analytics
- Google Analytics for website analytics
- Wicked Reports for channel attribution
- SearchSpring for personalized content and search results
- Bazaarvoice for customer generated content
- Microsoft Clarity for website analytics
- Google Tag Manager for website analytics
- Trustpilot for customer reviews
Invoice and Billing
- Authorize.net
- Apple Pay
- PayPal
- Google Pay
- Amazon Pay
- Credit Key
Core Business Operations
- Vercel
- BigCommerce
- Cloudflare
We may update our list of third‑party service providers from time to time. If we make material changes to the categories of third parties with whom we share personal information for our core business operations, we will reflect those changes in this notice or by providing a link to an updated list of such providers.
For legal and law‑enforcement purposes.
We may share your information with law‑enforcement agencies, regulators, governmental authorities, courts, or other third parties such as our attorneys and accountants where we believe it is necessary or appropriate to comply with law or legal process, enforce our agreements, protect our rights or the rights of others, or address fraud, security, or safety issues.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information, to recognize your browser or device, remember your preferences, keep you signed in, enable core site features like shopping cart and checkout, understand how our Website is used, and support our marketing and advertising activities. Some of these cookies are set by us (first‑party cookies), and some are set by third parties that provide services to us, such as analytics, advertising, payment processing, and social logins.
Cookie Consent Banner and Your Choices
When you first visit our Website, you will see a cookie consent banner that informs you about our use of cookies and allows you to manage your preferences for non-essential cookies, as required by applicable laws including GDPR and ePrivacy regulations.
Through the banner, you can accept all cookies, reject non-essential cookies, or customize your preferences by category. You can update your choices at any time using the cookie settings link in our Website footer.
What Happens If You Decline Non-Essential Cookies?
If you decline non-essential cookies:
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Strictly necessary cookies (required for core Website functions like checkout and security) will still operate and cannot be disabled.
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Analytics and performance cookies will be blocked, meaning we cannot track how you use our Website to improve it.
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Advertising and targeting cookies will be blocked, so you will not receive personalized ads based on your browsing activity. You may still see generic advertisements.
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Functional cookies will be blocked, which may require you to re-enter preferences (such as language settings) on each visit and may limit certain enhanced features.
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Third-party social media cookies may be blocked, which could affect social login features or embedded content from platforms like Facebook, Google, or Amazon.
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You remain in full control of your cookie preferences and can change them at any time.
Types of Cookies We Use
We use several types of cookies on our Website, including: (i) strictly necessary cookies, which are required for the Website to function properly and to provide services you request (for example, to process orders and secure your account); (ii) performance and analytics cookies, which help us understand how visitors use our Website so we can improve it (for example, through tools such as Google Analytics); (iii) functional cookies, which allow the Website to remember your choices and provide enhanced features, such as remembering language or other preferences; and (iv) advertising and targeting cookies, which may be set by us or our advertising partners (such as Google Ads/AdSense and Bing Ads) to deliver more relevant ads, measure campaign performance, and limit how often you see a particular advertisement.
Third‑Party Cookies
In addition to our own cookies, we allow certain third parties to place cookies and similar technologies on our Website to provide services to us and to you. These third parties may include analytics providers (such as Google Analytics), advertising networks and partners (such as Google Ads/AdSense and Bing Ads), payment providers (such as Apple Pay, PayPal, and Authorize.Net), and social media or login providers (such as Google, Facebook, and Amazon when you use social logins or interact with embedded content). These third parties may use their cookies to collect information about your online activities over time and across different websites and services in accordance with their own privacy and cookie policies.
How You Can Control Cookies
You can control or limit cookies in several ways, including by adjusting your browser settings to block, delete, or alert you about cookies, and—where available on our Website—by using any cookie banner or preference tools we provide to manage non‑essential cookies such as analytics and advertising cookies. You can also opt out of certain third‑party cookies directly with those providers (for example, by using Google’s opt‑out tools for Google Analytics and Google Ads or visiting industry opt‑out pages such as aboutads.info where available). Please note that if you disable or block certain cookies, some parts of our Website may not function properly or may be less tailored to you.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Our Website may in the future offer you the ability to register and login using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such social media platform.
We will use the information we receive only for the purposes that are described in this Privacy Policy or that are otherwise made clear to you on the relevant Website. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their Privacy Policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.
7. HOW LONG DO WE KEEP YOUR INFORMATION, AND WHEN CAN WE TRANSFER THAT INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law and only transfer that information when permitted by applicable law.
Retention of Personal Information
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than twelve (12) months past the termination of the user's account, unless otherwise required by applicable law (including retention requirements and statutes of limitation which tell us how long we need to keep this information).
When we have no ongoing legitimate business need to process your personal information or legal retention requirement, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Third-Party Transfers of Personal Information
Our servers and service providers may be located in the United States and other countries. If you access our Website or use our Services from outside the United States, your personal information may be transferred to, stored in, and processed in a country that may have data‑protection laws that are different from those in your country and, in some cases, may not be as protective.
Where required by law (for example, if you are in the EEA, United Kingdom, or Switzerland), we implement appropriate safeguards to protect personal information when it is transferred outside your region, such as:
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Relying on adequacy decisions issued by the European Commission or UK government, where applicable; and/or
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Entering into standard contractual clauses or other legally recognized data‑transfer agreements with our service providers and partners.
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You may contact us using the details in “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” if you would like more information about the safeguards we use for international transfers of your personal information.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process that we believe to be appropriate for businesses of our size and type. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
In the unlikely event of a data breach that compromises your personal information, we will notify you without undue delay as required by applicable law (including GDPR, CCPA, and various state breach notification laws). Our notification will include information about the nature of the breach, the categories of data affected, the potential consequences, and the measures we have taken or recommend you take to mitigate any potential harm. We will also notify relevant regulatory authorities where legally required to do so.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on where you live, you may have certain rights regarding your personal information, including the ability to access, correct, delete, or limit how we use it, as well as to manage your account and marketing preferences. If you are a U.S. resident, also see Section 11 (DO US RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS)
If you are located in the European Economic Area, United Kingdom, or Switzerland, you may, subject to certain conditions and legal exceptions, have the following rights:
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Right of access: to obtain confirmation as to whether we process personal information about you and to receive a copy of that information.
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Right to rectification: to request that we correct inaccurate personal information or complete incomplete information.
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Right to erasure (“right to be forgotten”): to request deletion of your personal information where, for example, it is no longer needed for the purposes for which it was collected, you withdraw consent, or you successfully object to processing.
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Right to restriction of processing: to request that we restrict the processing of your personal information in certain circumstances (for example, while we verify the accuracy of information you believe is inaccurate).
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Right to data portability: to receive certain personal information you have provided to us in a structured, commonly used, machine‑readable format and to have that information transmitted to another controller where technically feasible.
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Right to object: to object, on grounds relating to your particular situation, to our processing of your personal information where we rely on legitimate interests, including any profiling, and we will stop processing unless we have compelling legitimate grounds; and to object at any time to processing for direct marketing, including profiling for marketing.
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Right not to be subject to automated decisions: to not be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects, unless certain conditions are met.
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Right to withdraw consent: where we rely on your consent, you may withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.
You can exercise these rights by contacting us using the contact details below. We may need to verify your identity before responding to your request, and we may be permitted under applicable law to deny your request in some cases (for example, where we must retain data to comply with a legal obligation or for the establishment, exercise, or defense of legal claims).
If you are a resident in the EEA and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html
When you access or sign into our website, our online data partners or vendors may utilize cookies and analogous technologies to link these activities with other personal data they or third parties possess about you. This could include associating such data with your email address or online profiles. We, or service providers acting on our behalf, may subsequently use this information to send you communications and marketing materials to these emails or profiles. If you wish to opt out of receiving such advertising, you may do so by visiting https://meetvisitors.com/optout.
If you have questions or comments about your privacy rights, you may email us at info@culinarydepotinc.com
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
- Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website. To opt-out of interest-based advertising by advertisers on our Website visit http://www.aboutads.info/choices/
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may:
- Contact us using the contact information provided.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
11. DO US RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of certain U.S. states that have enacted comprehensive privacy laws, you are granted specific rights regarding access to your personal information.
If you are a resident of California, Virginia, Colorado, Connecticut, Utah, Oregon, Texas, or another US state with a comprehensive consumer privacy law, you may have specific rights regarding your personal information under applicable state law. These rights may include the right to:
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Know what categories of personal information we collect and the purposes for which we use it;
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Access specific pieces of personal information we hold about you;
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Request deletion of personal information, subject to certain exceptions;
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Correct inaccurate personal information;
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Opt out of the sale or sharing of personal information, targeted advertising, or certain profiling; and
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Receive your personal information in a portable and, to the extent technically feasible, readily usable format.
We will not discriminate against you for exercising any of your privacy rights.
State‑Specific Disclosures
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California residents: See the “CCPA Privacy Policy” subsection below for additional information about our data practices and your rights under the California Consumer Privacy Act (as amended by the California Privacy Rights Act).
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Virginia, Colorado, Connecticut, and Oregon residents: You may have the right to appeal our decision regarding a privacy rights request. If we deny your request, we will tell you how you can submit an appeal.
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Utah and Texas residents: Your rights may be more limited under applicable law, but generally include the right to access and delete personal information and to opt out of certain uses of your personal information.
In any event, You may exercise applicable state privacy rights by contacting us using the details in the “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” section below and indicating which state you reside in and which right you wish to exercise. We may take reasonable steps to verify your identity before responding to your request, as required by law.
Additional Information Relevant to California Residents
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
We may also collect other personal information outside of these categories instances where you interact with us in-person, online, or by phone or mail in the context of:
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Receiving help through our customer support channels;
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Participation in customer surveys or contests; and
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Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
A. Identifiers
- Collected: YES
- Examples: Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name.
B. Personal information categories listed in the California Customer Records statute
- Collected: YES
- Examples: Name, contact information, education, employment, employment history and financial information.
C. Protected classification characteristics under California or federal law
- Collected: YES
- Examples: Gender and date of birth.
D. Commercial information
- Collected: YES
- Examples: Transaction information, purchase history, financial details and payment information.
E. Biometric information
- Collected: NO
- Examples: Fingerprints and voiceprints.
F. Internet or other similar network activity
- Collected: YES
- Examples: Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements.
G. Geolocation data
- Collected: YES
- Examples: Device location.
H. Audio, electronic, visual, thermal, olfactory, or similar information
- Collected: YES
- Examples: Images and audio, video or call recordings created in connection with our business activities.
I. Professional or employment-related information
- Collected: YES
- Examples: Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us.
J. Education Information
- Collected: NO
- Examples: Student records and directory information.
K. Inferences drawn from other personal information
- Collected: NO
- Examples: Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.
More information about our data collection and sharing practices can be found in this Privacy Policy.
You may contact us by email at info@culinarydepotinc.com, or by referring to the contact details at the bottom of this document.
If you are using an authorized agent to exercise your right to opt-out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.
The current list of our service providers can be found below.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal data.
Culinary Depot has disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:
- Category B. Personal information, as defined in the California Customer Records law, such as your name, contact information, education, employment, employment history and financial information.
The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under "WITH WHOM WILL YOUR INFORMATION BE SHARED?"
Your rights with respect to your personal data
Right to request deletion of the data - Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.
Right to be informed - Request to know
Depending on the circumstances, you have a right to know:
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whether we collect and use your personal information;
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the categories of personal information that we collect;
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the purposes for which the collected personal information is used;
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whether we sell your personal information to third parties;
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the categories of personal information that we sold or disclosed for a business purpose;
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the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
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the business or commercial purpose for collecting or selling personal information.
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
Notice of Non-Sale of Personal Information
Culinary Depot does not knowingly sell, rent, or trade your personal information to third parties for monetary or other valuable consideration and we have not sold personal information in the past 12 months.
While we share information with service providers as described in this notice (such as payment processors, cloud hosting providers, and analytics tools), these relationships are governed by service agreements that limit use of your information to providing services to us, and do not constitute "sales" under applicable law.
Because we do not sell personal information, you do not need to opt out of sales. If this practice changes, we will update this notice, provide prominent disclosure, and offer you a clear mechanism to opt out before any sale occurs.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
Other privacy rights
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you may object to the processing of your personal data
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you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data
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you can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
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you may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.
To exercise these rights, you can contact us by email at info@culinarydepotinc.com, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.
12. USE OF AUTOMATED TOOLS AND AI FEATURES
In Short: We use certain automated tools, including artificial‑intelligence‑powered services, to help operate and improve our Website and Services, but these tools do not make decisions with legal or similarly significant effects about you without human involvement.
We may use automated tools and artificial‑intelligence‑enabled services provided by trusted third‑party vendors to:
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Help route and respond to customer support inquiries (for example, through chatbots and automated suggestions);
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Analyze how our Website and Services are used so that we can troubleshoot issues, prevent fraud, and improve performance; and
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Personalize content and offers, including suggesting products or displaying advertising that may be more relevant to your interests.
These tools may process the information you provide (such as your messages, device information, and usage data) in order to generate responses, insights, or recommendations. We implement contractual and technical safeguards with these providers to help protect your information and require them to use your information only as necessary to provide services to us.
We do not use solely automated decision‑making, including profiling, that produces legal effects concerning you or similarly significantly affects you (for example, decisions about employment, credit, or eligibility for essential services), without appropriate human review where required by law.
We may use de‑identified or aggregated information to develop and improve our automated tools but do not use your identifiable personal information to train general‑purpose AI models for use by others without your consent where required by law.
If you have questions about our use of automated tools or would like more information about how they relate to your personal information, you may contact us using the details provided in “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”.
13. ACCESSIBILITY AND ASSISTIVE TECHNOLOGIES
We are committed to making our Website and Services accessible to individuals with disabilities and to providing an online experience that is compatible with commonly used assistive technologies such as screen readers, screen‑magnification software, and speech‑recognition software.
We aim to follow applicable accessibility standards (such as the Web Content Accessibility Guidelines (WCAG), as updated from time to time) and to continually improve the accessibility of our content and features. Because some accessibility and assistive‑technology tools rely on cookies or similar technologies to function properly, blocking or disabling certain cookies may affect the operation of those tools.
If you experience difficulty accessing any part of our Website or believe we are not meeting accessibility requirements, please contact us using the information in “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” and describe the nature of the issue, the URL or page where you experienced it, and any assistive technology you were using. We will work with you to provide the information you need and to improve our accessibility where feasible.
14. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we make best efforts to update this notice as necessary to stay compliant with relevant laws. Unless otherwise indicated, we will aim to update the notice on an annual basis.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at info@culinarydepotinc.com or by post to:
Culinary Depot 67 NY-59 Spring Valley, NY 10977 United States